In our initiative to be more environmentally friendly, we are introducing e-invoice!
E-invoicing (also called electronic invoicing) is a form of electronic billing that is used to present and monitor transactional documents.
For items sold by ZALORA, you may download a copy of your e-invoice via Desktop by following 2 simple steps! Unfortunately, we do not provide e-invoices for items sold by Sellers.
1. Go to 'My Account' > 'Orders & Tracking' > find the order number you want and click on 'View/edit order'.
2. Download your e-invoice(s) by clicking on 'PRINT INVOICE'. Please note that this feature is only available for items that have been shipped and may download multiple files depending on the number of packages in your order.