To help enhance the safety of customers and employees in the midst of increasing outbreak of COVID-19 in the community, S.F. Express suspends the to-door delivery service in 7 areas on 13-07-2020, including Choi Hung, Choi Wan, Diamond Hill, Wong Tai Sin, Lok Fu, San Po Kong and Tsz Wan Shan, until further notice. Customers could collect parcels from our service outlets or mobile collection points. We sincerely apologize for any inconvenience or delay it might cause.
In order to minimize the risk of spreading infectious diseases, pick-up and delivery service will be temporarily suspended for following locations: all hospitals, clinics, quarantine centers and "buildings in which confirmed cases of novel Corona Virus infection have stayed during the symptomatic phase in the past 14 days". Alternatively, our delivery team will be able to hand over the parcel at the building lobby /designated locations.
ZALORA aims to deliver your items in the fastest time possible! As an item may be sourced from different places, delivery times may vary.
*Please refer to your item's product page for the most updated delivery promise. The table above is only a guided estimate.
There may be different lead times due to product supply, so we may prioritize parts of your order and ship them separately.
* For specific delivery lead time for each product, please refer to 'DELIVERED IN' on the product description page:
Deliveries facilitated by S.F. Express and Kerry Express take place between 9am – 6pm Monday to Saturday. The exact delivery time frame may differ and is subjected to the respective delivery partners.