Itching to get your hands on your newest purchase? See how close you are to receiving your package by tracking your order using any of the following channels:
Once your package has been handed over to our delivery providers for delivery, an email notification will be sent to you. Look out for the email titled: Your Order xxxxxx is on its way! You can track the movement of your package by either:
a. Click on "Track Order"
b. Click on tracking number link
a. On the side menu, click on Order Tracking.
b. Order details of your latest order will be displayed with item level order statuses.
c. Scroll further down to view the list of your older orders. Click on each order to expand for tracking details.
a. Hover above the icon and click on "Track My Orders".
b. Key in your order number.
c. If your package has been shipped, there would be a live tracking link where you can access detailed information about your order status.
S.F. Express at +852 2730 0273 (Hong Kong) or +853 2873 7373 (Macau)
Kerry Express (TGX) at +852 3513 0888 or +852 3977 3888