At ZALORA, we keep our shipping fees to a minimum so that you get more bang for your buck! If you spend above a certain amount, you will qualify for free delivery. However, this minimum spend is only applicable after discounts and vouchers have been applied.
- Sold by ZALORA
Entire shopping cart costing over HK$ 299 merits free shipping. If your order is below HK$ 299, a shipping fee will be applicable to you.
- Sold by Seller
Shipping fees for third-party Sellers are a little trickier since they are charged on a per Seller basis. This means that for every set of items from the same third-party Seller, a shipping fee will be applicable to you.
Free shipping will be offered if you purchase from "Sold by Seller" (per Seller) with a total above HK$ 200.
- Mixed Orders (Items "Sold by ZALORA" + "Sold by Sellers")
- To obtain free delivery for your mixed basket, check that all items "Sold by ZALORA" sum up to more than HK$ 299 and that all items sold by each third-party Seller (if you're buying from multiple third-party Sellers) exceed HK$ 200.
Serena ordered 5 items - 2 are from Mango (Sold by ZALORA), 1 is from Sunnydaysweety (Sold by Seller A), and 2 are from Innisfree (Sold by Seller B).
Blair ordered 4 items - 2 are from Banana Republic (Sold by ZALORA), 1 is from Arte Madrid (Sold by Seller A), and 1 is from Bare Minerals (Sold by Seller B).
To qualify for free shipping, the net order value after returns and cancellations needs to be $299 and above. If the net order value of the item(s) retained is below $299, the waived shipping fee of $40 will be deducted from the total refund. Click here to find out more.