S.F. Parcel Locker Pick Up Service is now available by SF Express delivery! Do try it out in our new check out page.
Please note that:
- This service is only available for pre-paid orders i.e. Credit Card and Paypal.
- It is not applicable for Direct from Korea orders.
- Due to storage limitation in S.F. Stores, parcel size is limited to: Maximum Dimension: 375.6 x 304 x 454mm. For details, please refer to SF Express website
- Oversized parcels will be redirected to the closest SF Service Centre and re-deliver to you upon request.
***Please use a valid mobile number for receiving pick up notice via SMS.
This service is only available on Desktop and App version.
1. Select "deliver to another address / self-pickup location"
2. Scroll down your previous addresses to "select self pickup location"
3. "Select Locker" from the list
4. Search for your preferred location to show nearby S.F. locker available for pickup then confirm branch selection
Once your order(s) arrive your selected Locker, SF Express will send you a SMS with a login code. You are required to input the code for collections at the Locker within 48 hours upon receipt of the SMS.
Example of SMS:
- Choose “Pickup” on the main screen.
- Enter the 6-digit code from SMS and click “Pickup”.
- Locker’s door will be opened automatically and you can then collect your parcel(s).
- Close the locker door and “Self-pickup Successful” will be displayed on the main screen.
*For the operating hours of Lockers, please refer to http://www.sfexpress.com/hk/en/others/Contact_Us/SF-Parcel-Locker/.